Privacy policy

We collect information in two main ways: information you provide directly to us and information we collect automatically through our technological tools.

We only use your data for the purposes explicitly mentioned below. We do not sell, rent, or trade your personal information to third parties.

• - Provision of service: To create, secure, and authenticate your Voyage Voyage account.
• - Personalization: To analyze your travel preferences using recommendation engines in order to provide you with relevant destination and content suggestions.
• - Product improvement: To analyze site and platform usage statistics to fix bugs and optimize the user experience.
• - Communications: To inform you of the application's launch, product updates, or important news.
• - Advertising efficiency: To measure the effectiveness of our marketing campaigns and present you with relevant ads on other platforms, using pseudonymized data whenever possible.

To offer you quality service and ensure the proper technical functioning of our platform, we share some of your data with trusted third parties ("subcontractors" or "service providers"). We only share the data strictly necessary for the operation of their services. These third parties fall into the following categories:

• - Hosting and database providers: To store, host, and secure your information in the cloud.
• - Recommendation and artificial intelligence engines: To process your travel preferences (typically via pseudonymized identifiers) and generate suggestions.
• - Web analytics and user experience tools: To understand our site's traffic and user behavior in order to improve the platform.
• - Advertising partners: For conversion measurement and targeted advertising on third-party networks.

All our providers are required to adhere to strict security and confidentiality standards in accordance with applicable laws. A detailed list of our current subcontractors can be provided to you upon request.

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your data on the following legal bases:

• - Consent: For joining the waitlist, sending promotional emails, and using non-essential cookies (analytics and advertising). You may withdraw this consent at any time.
• - Contractual necessity: For the creation of your account, authentication, and the provision of travel planning services.
• - Legitimate interest: To ensure the security of our platform and analyze its overall usage in order to improve it.

As our operations are based in Canada and our cloud infrastructure providers may operate internationally (notably in the United States), your data may be processed outside your province or country of residence.

We ensure that adequate safeguards (such as the European Commission's standard contractual clauses or rigorous data processing agreements) are in place to guarantee the security of your information during these transfers.

We take the security of your data very seriously. We rely on the robust infrastructures and enterprise-grade security measures of our technological partners. Although no method of transmission over the Internet is 100% secure, we ensure that data access is restricted, encrypted, and protected.

Depending on your jurisdiction, you have several rights regarding your personal information:

• - Right of access: To know what data we hold about you.
• - Right to rectification: To correct inaccurate or incomplete data.
• - Right to erasure (or de-indexing): To request the deletion of your data.
• - Right to data portability: To receive your data in a structured format.
• - Right to withdraw consent: To modify your communication or cookie preferences at any time.

To exercise these rights, please contact us using the information provided below.

We use cookies to ensure the proper functioning of the site, analyze traffic, and measure our advertising performance.

During your first visit, a consent manager (banner) will inform you of the exact identity of the third parties setting these cookies and will allow you to consent to or refuse their use (with the exception of cookies strictly necessary for the site to function).

Voyage Voyage Inc. has a designated Privacy officer. Any request, complaint, or question regarding the protection of your data can be addressed directly to them:

Officer: Marc-André Jean-Montenegro

Email: marc-andre@voyagevoyage.com

Mailing address: 46 rue du Prince, Sorel-Tracy, QC J3P 4J6, Canada

We may update this Privacy policy occasionally to reflect technological or legal changes. The "Last updated" date at the top of this page will be amended accordingly.

For any questions regarding this Privacy policy, the exercise of your rights, or your personal data (or to obtain the list of our subcontractors), you can contact our Privacy officer at:

Email: hello@voyagevoyage.com

Mailing address: Voyage Voyage Inc., 46 rue du Prince, Sorel-Tracy, QC J3P 4J6, Canada